Business continuity

RAID, NAS and server recovery: stop the loss, qualify the risk, restore the operation.

This offer is built for storage incidents where the wrong rebuild, forced reboot or improvised write can turn a contained outage into a longer business interruption. The first objective is not only recovery, but protecting decision quality around the incident.

7-day urgency Structured quote IT coordination

When this offer fits

  • Degraded RAID, failed rebuild, or uncertain disk order.
  • NAS or server storage that became inaccessible after an update, outage or electrical event.
  • Production SSD that disappeared from the BIOS, became unstable or no longer mounts.
  • Business data outage affecting operations, finance or customer delivery.

What the lab secures first

RAID topology, disk order, volume state, history of prior attempts, business criticality and urgency. That first reading is what prevents the next wrong action from permanently closing recovery paths.

What to avoid before engaging us

  • Rebuilding without certainty on RAID level, exact disk order and stripe size.
  • Repeated reboots, forced mounts or blind multi-disk replacement.
  • Installing recovery tools on the affected system.
  • Treating a continuity incident like a local file-loss event.

What you get

A documented triage, a clear recommendation on next steps, a written quote before any intervention, and a coordination path that can include internal IT, leadership or outside stakeholders when the case escalates.

Engagement model

Three intervention levels based on operational impact

Actual cost depends on topology, damage, prior attempts and the urgency requested. This is how the engagement is framed commercially.

Initial triage

Risk read

Free

Validation of the environment, symptoms, prior attempts and criticality before any technical action is proposed.

RAID / SSD intervention

Standard engagement

$650+

For NAS, servers, complex SSD cases and storage environments that need a structured intervention without delay.

Critical mandate

Priority enterprise path

Quoted

For business interruption, multi-user dependency, IT coordination, or incidents that require a priority channel and structured progress updates.

Open a critical case Enterprise mandate General recovery

Frequently asked questions

RAID, NAS and SSD

Can I rebuild the RAID myself?

No, unless you know the exact RAID type, disk order, stripe size and parity. An incorrect rebuild can make data permanently unrecoverable. Contact a specialist before taking any action.

My NAS is inaccessible after a firmware update — what should I do?

Power off the NAS immediately if possible. Do not attempt to reset the volume. The physical drives still contain the data in most cases. A professional triage evaluates your options without additional risk.

Is an SSD that disappeared from the BIOS recoverable?

Sometimes yes, depending on the failure mode. SSDs behave differently from traditional hard drives. Some zero-detection cases can be resolved in the lab. A no-charge assessment determines feasibility.

Do you support RAID arrays from all NAS manufacturers?

Yes. Synology, QNAP, Western Digital, Seagate, Netgear and other brands are handled. Support level depends on the RAID type and specific configuration — include the make and model in your first message.

Is the initial assessment free for RAID or server environments?

Yes. The initial assessment is free for all media types, including RAID, NAS and server environments. A detailed quote is provided in writing before any work begins.