Standard recovery

Data recovery for lost files, unstable media and access that suddenly disappeared.

This offer is for the cases where the goal is clear: recover useful data, restore access to a device, or find out quickly whether unstable media can still be recovered before the situation gets worse.

From $79 Free assessment Response < 24 h

When this offer fits

  • The drive, SSD, USB or volume is no longer accessible or has become unstable.
  • Files were deleted, a volume was formatted, or the file system is corrupted.
  • An external device shows errors, slowdowns or abnormal behaviour.
  • You need recovery without stepping into a heavier RAID or forensic mandate.

What triage confirms quickly

The support type, the likely difference between a logical and physical issue, the real urgency level, and most importantly what should stop immediately to preserve recovery options.

What to avoid

  • Writing to the media, reinstalling a system or running random recovery tools.
  • Repeated reconnects, reboots or copy attempts when the device is dropping out.
  • Treating a physical failure like a logical deletion.

What you get

A clear first diagnosis, a written quote before work starts, and an intervention matched to the actual condition of the media rather than to guesswork. If the case belongs in RAID, mobile or forensic handling, the lab redirects you to the right path.

Logical deletion

Deleted files

$79+

For accidental deletion, emptied recycle bin, lost folder and logical file-system incidents.

External media

USB, card, external drive

$129+

For media still detected or partly readable that need a clean and fast recovery path.

Intermediate case

Complex HDD / SSD

$350+

For more advanced failures or unstable devices that need a more technical intervention without moving into the RAID path.

Describe the media View pricing RAID and SSD

Frequently asked questions

Data recovery

My drive is no longer detected — what should I do?

Stop all read or write attempts immediately. Every additional access can overwrite recoverable data. Describe the symptoms in your first message so the case can be assessed properly.

What is the difference between a logical and a physical failure?

A logical failure affects the file system (deletion, formatting, corruption). A physical failure affects mechanical or electronic components. Treatment differs and must be determined by a professional triage.

How long does data recovery take?

Common logical cases (logical deletion) can be handled in 1 to 3 business days. Complex cases (physical failure, RAID, SSD) typically take 3 to 10 days. A timeline is confirmed in the quote.

Do I need to drop off my drive or can I ship it?

Both options are available. The media can be dropped off at the lab or shipped under terms confirmed in the quote. Details are established at the first contact.

Do you recover data from Mac and Windows systems?

Yes. HFS+, APFS, NTFS, exFAT, ext4 and other file systems are handled. Compatibility is assessed during triage.